mz137 Terms and Conditions of Use

1. Definitions and Interpretation

In this terms and conditions document, the following terms carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the mz137 website accessible at mz137.net and all related subdomains.
• "Player" or "User" refers to any individual who registers an account and uses the mz137 services.
• "Account" refers to the personal profile registered by a player to access all mz137 services.
• "Balance" refers to the total funds available in a player's account, including real money and eligible bonus funds.
• "Bonus" refers to any financial incentive or additional credit offered by mz137 to players.

2. Eligibility and Registration

To register and use the mz137 platform, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• Register in a personal capacity and not on behalf of any third party.
• Ensure that all information provided during registration is accurate, complete and up to date.
• Not be subject to any local legal prohibition that prevents participation in online gambling activities.
• Not have any prior conviction related to fraud, money laundering or financial crime.

By registering an account at mz137, you confirm that you have read, understood and agree to be bound by all the terms and conditions contained in this document together with our Privacy Policy.

3. User Account

Each player is only allowed to register one account at mz137. Holding or using more than one account is a serious breach of these terms and will result in all related accounts being suspended or terminated without prior notice.

Players are fully responsible for:

• The confidentiality of their account password and login details.
• All activities that occur under their account, including any transactions or bets placed.
• Reporting any unauthorised access to mz137 immediately through the 24/7 customer service.

4. Deposits and Payments

mz137 accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency USDT, BTC and ETH.

All deposits are processed in real time or shortly after network confirmation (for crypto). Players are responsible for ensuring that deposited funds come from a legitimate source and belong to them.

mz137 does not accept any form of credit financing or loans for gambling purposes. Any attempt to use illegally obtained funds will be reported to the relevant authorities.

5. Withdrawals

Players may make withdrawals at any time subject to the following conditions:

• The minimum withdrawal amount is RM100 per transaction.
• Withdrawals will be processed within approximately one hour after the request is approved.
• Withdrawals must be made to an account or e-wallet registered in the same player's name.
• All related bonus wagering requirements must be met before a bonus withdrawal can be processed.

mz137 reserves the right to request additional documents for verification purposes before approving withdrawals that exceed certain limits. This is a standard compliance procedure to ensure the security of all player transactions.

6. Bonuses and Promotions

mz137 offers various bonuses to new and existing players. All bonuses are subject to the specified wagering requirements and cannot be directly converted to cash.

General bonus terms:

• One bonus claim per player, per account and per household.
• Bonuses cannot be transferred between accounts or combined with other offers unless stated otherwise.
• mz137 reserves the right to modify, suspend or end any promotion at any time without prior notice.
• Any misuse or attempt to exploit the bonus system will result in the bonus and related winnings being voided.

7. Game Rules

All games offered at mz137 — including online slots, live casino, sportsbook and sports betting — are conducted in accordance with the rules set by the respective game providers and relevant regulatory bodies.

Players agree to:

• Use the platform solely for lawful gambling purposes in a personal capacity.
• Do not use any automated software, bots or third-party systems to access or play on the platform.
• Do not exploit any technical bugs, system inconsistencies or display errors to gain unauthorised advantages.
• Accept that RNG (random number generator) outcomes are final and cannot be disputed.

8. Usage Restrictions

The following are strictly prohibited on the mz137 platform:

• Using false information or another person's identity during registration or verification.
• Money laundering through deposit and withdrawal activities on the platform.
• Player collusion in live casino or poker games to gain unauthorised advantages.
• Distributing malware or any attempt to breach the platform's systems.
• Using a VPN or proxy to conceal your actual location or identity with intent to deceive.

9. Account Termination

mz137 reserves the right to suspend or terminate a player's account at any time for the following reasons:

• Violation of any terms and conditions in this document.
• Suspected fraudulent activity, money laundering or hacking.
• A self-exclusion or responsible gambling protection request submitted by the player themselves.
• Instructions from relevant authorities or regulatory bodies.

Players may also close their own account by contacting mz137 customer service. For standard account closures, any remaining real money balance will be returned to the player in accordance with standard withdrawal procedures.

10. Limitation of Liability

mz137 is not responsible for any losses suffered by players resulting from:

• Technical disruptions, network failures or internet access issues beyond mz137's control.
• Use of login credentials by an unauthorised third party due to the player's own negligence.
• Valid game outcomes produced by certified RNG systems.
• Losses arising from valid sports betting outcomes.

11. Data Protection

mz137 is committed to protecting the privacy and personal data of all players. The collection, processing and storage of personal data is carried out in accordance with our Privacy Policy, which can be read in full on the Privacy Policy page.

In brief, the personal data collected is used for the following purposes:

• Identity verification and compliance with anti-money laundering laws.
• Processing deposit and withdrawal transactions.
• Delivering customer service and account-related communications.
• Platform improvement and user experience analysis on an aggregated and anonymised basis.

mz137 will not sell, rent or disclose players' personal data to third parties without consent, except where required by law or by direction of a legitimate authority.

12. Dispute Resolution

Any complaint or dispute relating to an account, transaction or game at mz137 must first be submitted to our customer service team via 24/7 live chat or email at [email protected].

mz137 dispute resolution process:

• The player submits a written complaint with full details to customer support.
• mz137 will investigate the complaint within a reasonable timeframe and provide a written response.
• If the internal resolution is unsatisfactory, the player may refer the matter to the relevant international regulatory body.

13. Amendment of Terms

mz137 reserves the right to amend, update or replace any part of these terms and conditions at any time. Any changes will take effect immediately upon publication on this website.

It is the player's responsibility to check this page periodically to ensure they remain aware of the current terms in force. Continued use of the mz137 platform after any amendments are published will be considered acceptance of the updated terms.

For significant changes, mz137 will endeavour to notify players via their registered email or in-account notification where appropriate. However, the absence of a notification does not prevent the amended terms from taking effect.